Processing Time

All orders are processed within 3–5 business days after payment confirmation.
Once your order has been dispatched, you’ll receive a tracking link via email.

Delivery Time

Estimated delivery time to the United Kingdom is 7–10 business days after dispatch. Delivery times may vary slightly depending on customs clearance or seasonal demand.

Shipping Fees

Shipping is free on all UK orders.
We cover the handling and international delivery costs for your convenience.

Order Tracking

When your order ships, you’ll receive a confirmation email containing your tracking number and link to monitor your shipment.

Delays

Although we aim to deliver as quickly as possible, unforeseen delays (such as customs checks or postal network issues) may occur. If your order hasn’t arrived within 20 business days, please contact us at support@skopossportswear.com so we can assist you.

Wrong Address or Failed Delivery

Please double-check your shipping address at checkout.
Orders returned due to an incorrect or incomplete address may require reshipment at the customer’s expense.

Lost or Damaged Packages

If your order arrives damaged, or if it hasn’t arrived after the expected timeframe, contact us within 7 days of the estimated delivery date.
We’ll review the case and provide an appropriate solution.

Refunds

Once we’ve received and inspected your return, we’ll confirm whether it’s approved. Approved refunds will be processed automatically to your original payment method within 10 business days.

Please allow additional time for your bank or credit card provider to complete the transaction. Return shipping costs are the responsibility of the customer. These costs are not refundable.

If more than 15 business days have passed since approval, please contact us at support@skopossportswear.com.