Help

Shipping & returns

Free shipping on every order and 30 days to change your mind. Here is how it works.

How ordering works

Our online checkout is closed while we prepare the next chapter of Skopós. You send an order request from the site, and we reply by e-mail within 24 hours to confirm availability and explain how to pay. Sending a request is free and does not commit you to anything.

Dispatch

We pack every order ourselves and ship it from the Netherlands once your payment has been received. As soon as it leaves us, you receive an e-mail with your tracking link.

Delivery and costs

Shipping is free on every order. Delivery times depend on the carrier and your destination; we give you an estimate when we confirm your order.

30-day money back guarantee

Not right? You have 30 days after delivery to send your item back for a full refund of the product price.

  • E-mail support@skopossportswear.com before you send anything, so we can give you the return address.
  • Items must be unworn, unwashed and in their original condition.
  • Return shipping costs are paid by you.

Refunds

Once your return has arrived and been checked, we refund you within 14 days, using the same payment method you paid with. Your bank may need a few extra days to process it.

Damaged or lost parcels

Did your order arrive damaged, or has it not arrived within the expected time? Contact us within 7 days of the expected delivery date at support@skopossportswear.com and we will find a solution with you.

Wrong address

Please check your address when you send your request. If a parcel comes back to us because the address was incorrect or incomplete, we can ship it again at your cost.

Still a question?

We answer every message personally, usually within a day.

Contact us